Privacy Policy

At The Health Store we are committed to protecting your privacy. Be assured that we keep all personal information submitted to us in the strictest confidence. In this document we will explain what data we collect, how we collect it and what your personal data is used for.

The Health Store Protection Policy

The Health Store only collects personal data provided by you such as, your name, email address and delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order. We do not store any credit card or debit card details; instead we use a trusted third party payment gateway (WorldPay) to take your card information. At no time does any of The Health Store staff have access to your credit card details.

We will only contact you if there is a problem or issue with your order, or if you have agreed to be sent marketing material. We will also collect non personal data which we will ordinarily use for statistical purposes. This is to help us better understand customer patterns and to find out ways to improve our service to better suit the needs of our customers.

We will never disclose your information to third parties outside of The Health Store, unless we have specific permission from you to do so.


Like many Internet sites, The Health Store uses a standard in Internet activity known as 'cookies'. Cookies are small text files stored on your hard drive, which contain information about your activity and preferences when visiting Cookies in no way include personally identifiable information such as your name, address, email address or telephone number. These cookies allow us to monitor website traffic and to store information about your preferences, which allows us to customise the site according to your needs. Cookies also allow us to preserve your password in your Internet browser so you don't have to re-enter it each time you visit our site. They also allow us to keep track of items in your shopping cart for checkout.

If you wish to change the way your browser handles cookies you can do so through your browser’s settings. If you choose to disable cookies completely you will still be able to browse our site, however, you will not be able to purchase products through our online store.

Google Analytics Demographics and Interest ReportingWe have implemented Google Analytics features based on Display Advertising  (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.

Google Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Health Store website ( Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Mailing List

You will be given the option to subscribe to our mailing list where we may contact you for marketing purposes and to notify you of offers and promotions. You may opt out of our mailing list at any time by clicking the ‘unsubscribe’ link on the bottom of your emails which you have received by us.

External Links

Our website may contain links to other websites which are not covered by this privacy policy. Where you leave our website via a link, we cannot be held responsible for the contents of the external website.

Sale of Business

We reserve the right to pass on personal data if the business is sold.

Change of Privacy Policy

If our privacy policy changes, we will amend this website and privacy policy accordingly.

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