Shipping & Returns

Ireland Orders


Free shipping on orders over €20*
*within Ireland only

If your order value is €20 or more, then delivery is free to any destination in the Republic of Ireland (Subject to a max weight of 25kg). Order values for less than €20 will incur a standard delivery charge of €4.50. We use a courier company for all deliveries and a signature will be required on delivery.

 

We will ship your order within 2 working days, subject to availability.

Delivery time within Ireland is within 3-5 working days from dispatch.

 

 
UK Orders

All orders from Northern Ireland and the UK will incur a standard delivery charge of €4.50. All our deliveries to NI and the UK are by the national postal service.

 

We will post your order within 2 working days, subject to availability.

Delivery time within NI and the UK is within 3-5 working days from dispatch.

 

 
European Orders

All orders from Europe will incur a standard delivery charge of €7.50. All our deliveries to Europe are by the national postal service.

 

We will post your order within 2 working days, subject to availability.

Delivery time within Europe is up to 7 working days from dispatch.

 

In the unlikely event that the item you ordered is not in stock, we will contact you and let you know the expected delivery date. If you decide not to pursue with your order, we will cancel the order and issue a full refund.

 

Due to new postal regulations, we are unable to deliver liquids outside the Republic of Ireland. We apologise for any inconvenience caused.

 

Returns Policy

If for some reason you are not happy with the received product please return it with the receipt that came with your order and we will give a full refund. You have the option to return the package to one of our 11 branches (all documentation must also be shown along with this form ) or by post to the address below.

All returns must reach us within 30 days of receiving your order. Items must be unused and unopened. The original packaging and labelling must still be attached. These conditions do not affect your statutory rights as a customer. We are unable to accept opened containers for refund unless the product is deemed faulty. 

Postage costs will also be refunded should the error be the fault of The Health Store, once a postage receipt is received.

If a refund is deemed necessary, we can only refund the debit/credit card which was used originally for purchase.

You will need to complete an online returns form.

Our return address is:

The Health Store Online Department

21 Henry Street

Dublin 1

 

mailorder@thehealthstore.ie

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